Penn State Health Receptionist - Strausstown Urgent Care in Strausstown, Pennsylvania
Penn State Health St. Joseph Regional Health Network
Work Type: PRN
This position is responsible for registering patients by obtaining individual identifying and demographical data for the patient’s permanent medical record. This position requires that patients are registered/admitted in an accurate and timely manner. This position is also responsible for Receptionist duties.
(This position is based in Strausstown, but will also being filling in at other Urgent Care location in Maidencreek, Muhlenberg and our Work Care Dept at the hospital on Rt 183)
- Register patients efficiently and accurately, obtaining appropriate signatures, completing all required forms and providing patient information as required by state and federal regulations.
- Verify insurance information according to department procedures and ensure that required pre-authorizations/pre-certifications have been obtained, if applicable.
- Coordinate registration and diagnosis information with physician offices and service areas to minimize the inconvenience to the patient.
- Requests and collects cash from patients according to policy and procedures. Inform patients of their payment options, including payment plans, financial assistance programs and compassionate care program.
- When necessary, visit patients in their room to complete or validate account information.
- Greet all patients and visitors and answer phones.
- Enter charges and payments.
- Completed daily reports.
- Process charts and file.
- High school diploma or GED Required.
- One year experience in a hospital admitting department preferred.
- Medical Office experience / degree preferred.
- None required.
- Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
- Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect forall creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. + Maintains confidentiality and protects sensitive data at all times. + Adheres to organizational and department specific safety standards and guidelines. + Works collaboratively and supports efforts of team members. + Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.